When I plug in my USB printer to my new computer, it is not recognized. What...
For older printers, Windows might not be able to find the driver. Then you have to do a web search using the exact model of your printer, plus the words “driver download” and the version of Windows...
View ArticleWindows 10? Or not?
By now most Windows users have noticed the persistent reminders to upgrade to Windows 10. Yes, it’s free until June. But should you do the upgrade? Microsoft has a marketing objective to have one...
View ArticleThe wireless connection on my laptop is not working. When I look at the...
This is a common problem – at least until you know what causes it. The red X means that the wireless card inside the computer was turned off or disabled. In the Windows 10 action center you can turn...
View ArticleHow do I make the text in the web browser larger?
To make the text size larger, just hold downthe Ctrl key and press the plus key, i.e. Ctrl + +. To make it smaller, hold down the Ctrl key and press the minus key, i.e. Ctrl + -. This works in Internet...
View ArticleThe fan has been running a lot on my laptop. One time the laptop just shut off.
The reason that computers have fans is to pull the heat off of the central processor (CPU). The more work the CPU does, the hotter it gets. Computers are designed to automatically shut off before the...
View ArticleHow fast is my Internet connection, really?
There are several factors behind the speed of your Internet connection. One is the actual speed of the medium through which the signal is coming. Is it fiber optic, telephone line, radio signal, etc.?...
View ArticleMicrosoft calling … (?)
Q. I received a call from someone who said they were from Microsoft. They said they had detected problems with my computer and these had to be urgently repaired. Is this a scam? A. Yes, this is a scam....
View ArticleWhat is Ransomware?
Ransomware is malware that gets downloaded from a website or link in an e-mail that you clicked. Once downloaded it will run and encrypt the files on your computer so that you cannot access your them....
View ArticleHow can I maximize the life of my computer?
In my experience, the most common serious computer hardware failure is the hard drive dying. After that, and less common, the motherboard or CPU fails due to overheating, electrical problems or liquid...
View ArticleDo you even need a computer?
This is becoming one of the most frequent conversations with my clients. Their laptop has reached the end of its usable lifetime and they are ready to buy a new one. If you are using the computer...
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